Refund policy

Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unused, undamaged, with all original packaging and components included. You’ll also need the receipt or proof of purchase.

To start a return, contact us at akashnarwal1234@gmail.com. Returns must be sent to:

110 W Pontiac Way Suite 114B
Clovis, California 93612
United States

Items sent back without first requesting a return will not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged upon arrival, or incorrect. Original shipping charges (if applicable) are non-refundable.

Damages and Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right.

Condition of Returned Items

Returned items must be unused and in original condition. Products that show signs of excessive use, tampering, physical damage, or missing components may not be eligible for a full refund.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods

  • Custom or personalized products

  • Personal care goods

  • Hazardous materials, flammable liquids, or gases

  • Sale items

  • Gift cards

If you have questions about your specific item, please contact us.

Exchanges

The fastest way to ensure you get the item you want is to return the original item (if eligible) and place a new order.

European Union 14-Day Cooling Off Period

If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. Items must be unused and in original condition with proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or credit card provider to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at akashnarwal1234@gmail.com.