Privacy policy

Last updated: March 2, 2026

Privacy Policy

PrivateTurtle operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). PrivateTurtle is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with the Services.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. Personal information does not include anonymized or de-identified data.

We may collect or process the following categories of personal information:

  • Contact details — name, billing address, shipping address, phone number, email address

  • Financial information — payment card information, transaction details, payment confirmation

  • Account information — username, password, preferences, settings

  • Transaction information — products viewed, added to cart, purchased, returned, or exchanged

  • Communications — information you provide when contacting customer support

  • Device information — IP address, browser type, device identifiers

  • Usage information — how and when you interact with our Services

Personal Information Sources

We may collect personal information:

  • Directly from you

  • Automatically through cookies and similar technologies

  • From service providers acting on our behalf

  • From partners or third parties

How We Use Your Personal Information

We may use your personal information to:

  • Provide, operate, and improve our Services

  • Process payments and fulfill orders

  • Communicate with you regarding your account or purchases

  • Provide customer support

  • Send marketing communications (you may unsubscribe at any time)

  • Prevent fraud and enhance security

  • Comply with legal obligations

How We Disclose Personal Information

We may disclose personal information:

  • To Shopify and service providers (payment processing, shipping, analytics, IT support)

  • To marketing and advertising partners in accordance with applicable law

  • When required by law or legal process

  • In connection with a business transaction (such as a merger or acquisition)

  • Within our corporate group or affiliates

Relationship with Shopify

Our store is hosted by Shopify. Shopify may process personal information to provide and improve the Services. Information submitted to the Services may be shared with Shopify and third parties as necessary to operate the platform. You can learn more about Shopify’s privacy practices by visiting Shopify’s Consumer Privacy Policy at https://privacy.shopify.com.

Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16.

If you believe a child has provided personal information, please contact us so we can delete it.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "sell" or "share" personal information of individuals under 16 years of age as defined under applicable law.

Security and Retention

While we use commercially reasonable safeguards to protect your information, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have rights including:

  • Right to access personal information

  • Right to delete personal information

  • Right to correct inaccurate information

  • Right to data portability

  • Right to opt out of targeted advertising

  • Right to manage communication preferences

You may exercise your rights by contacting us using the contact details below.

We may need to verify your identity before processing your request.

We will not discriminate against you for exercising your privacy rights.

International Transfers

Your personal information may be transferred and processed outside your country of residence. Where required, we rely on legally recognized transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

Contact

If you have questions about this Privacy Policy or would like to exercise your rights, you may contact us at:

Email: akashnarwal1234@gmail.com

Mailing Address:
110 W Pontiac Way Suite 114B
Clovis, California 93612
United States